Orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 5 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Platinum Vapes Pvt. Ltd. is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 5 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (unless specified at the time of Order). Platinum Vapes Pvt. Ltd. is in no way responsible for any damage to the order while in transit to the buyer. We ship orders within India and NOT internationally.
How the delivery charge is calculated for multiple units and some products
The shipping charge is based on the weight of the product. For multiple products ordered from the same category our system adds up the weight of all the units ordered and charges a single delivery fee.
Thus, a customer who orders three Vape Pens weighing 200gms, 250gms and 400gms is charged a single delivery fee of a consignment weighing more than 500gms but less than one kg. The customer is not charged for three different consignments weighing less than 500gms each.
The minimum weight taken into account is 250gms (only for documents).
The weight of the product has been built in into the delivery charge of each product. This will automatically be added to the product cost at the payment stage.